Ever sent an email you later regretted? Well you might like the new Gmail Labs feature, Mail Goggles. It’s activated whenever you try to send an email late at night, when you’re most likely to be under the influence of alcohol.
How does it stop you sending indiscreet, inarticulate or embarrassing emails? It forces you to [...]
I don’t take issue with the broad thrust of Rawnet’s 2008 conversion report, which found that 78% of respondents had been put off companies or services by poor web usability. However, I do take issue with the quote from Adam Smith, their managing director:
“companies are losing out on a massive amount of potential business simply [...]
Recently I carried out some user testing on a late-beta website. At the end of each test session, participants were given a piece of paper listing over 100 adjectives - both positive and negative - and asked to tick the ones most applicable to the website they’d been using.
As the week of testing came to [...]