projects

Rawnet on web usability

I don’t take issue with the broad thrust of Rawnet’s 2008 conversion report, which found that 78% of respondents had been put off companies or services by poor web usability. However, I do take issue with the quote from Adam Smith, their managing director: “companies are losing out on a massive amount of potential business [...]

Image Source – redesigned website live

Since October 2007 I’ve been working on a redesign project for Image Source, a stock photo provider not unlike Getty Images or Corbis. The site went live last night. My company was initially hired to help flesh out the information architecture and design concepts. The central aim of the project was to build something that [...]

I’ve seen the future and it’s… a bit like MacOS X

My friend Lindsey sent me this link earlier on today. It’s a video exploring a future user experience concept, developed by Adaptive Path for Mozilla Labs. Jill looks at the New York Times website In the video Jill, the principal user, makes use of a number of futuristic interface devices to: Interact with a friend [...]

Word clouds and silver linings

Recently I carried out some user testing on a late-beta website. At the end of each test session, participants were given a piece of paper listing over 100 adjectives – both positive and negative – and asked to tick the ones most applicable to the website they’d been using. As the week of testing came [...]